Cloud computing: What’s next?

August 14, 2014

Cloud computing is all the rage now, and talk continues about how the technology will impact the next few years. Some doubt the viability of it while others extol its virtues as a vital part of future technology. A Cloud Call Center article described how combining the cloud and mobile solutions can change the way people perceive and use data.

A decade of technological reinforcement
Rocketsoftware's Stephen Meyn told Wired that it's pretty clear that during the next 10 years or so mobile and cloud technologies will continue to compliment each other. Because the cloud is more of a self-service platform, it allows mobile solutions the ease of unparalleled services and new and worthwhile applications stand a better chance of development. Meyn added that on the flip side, the mobile technology has options for applications that didn't formerly dovetail well with desktop computing. Put them together, and both will expand much more quickly than in respective solo deployments. 

Cloud and mobile provide more information
Meyn said the combined usage of cloud and mobile make "information at your fingertips," available to mobile devices anywhere. Identifying who the users are, what interactions occur and who will benefit is on going research, noted Meyn.  Mobile interactions haven't replaced face-to-face communications yet, but Meyn suggested that mobile disciplines which allow solution services at the client's premises is the wave of the future.

Wired noted that the ideas are being implemented currently by business such as Uber and Lyft that are making the evolution of the taxi industry rapid and revolutionary. Airbnb has impacted the bed and breakfast industry so hard and fast that cities across the country are scrambling to find ways to require the company and home owners to be licensed. Because the combined technologies allow for increased mobility, the story said it may well impact the workers of the not-too-distant future. Employees whose jobs require a lot of time out of the office may not even have to come back in at the end of the day. Meyn surmised they might not even have to come in to the office for months on end should the trend toward continue to explode.

According to projections from the Everest Group, by 2016 there will be some 48 million cloud-based applications which will be roughly one quarter of all available user applications. Fifty-six percent of businesses surveyed said that cloud computing is critical for them strategically and  added they have 10 percent or more allocated in their annual budget for cloud and mobile platforms. That allocation is expected to increase through the years as technology expands.